Full Form of Tele MANAS
In this post, full form of Tele MANAS, about Tele MANAS, how it works, toll free number and contact details are given.
- The full form of Tele MANAS is Tele Mental Health Assistance and Networking Across States.
- The Tele MANAS is belonging to National Health Mission, Ministry of health and Family Welfare, India
About Tele MANAS
- The government of India the National Tele Mental Health Programme of India, Tele Mental Health Assistance and Networking Across States (Tele MANAS) and entrusted the Ministry of Health and Family Welfare (MoHFW) to guide its overall implementation in the Union Budget 2022.
Toll Free Tele MANAS
- Tele MANAS will be organized as a two-tier system.
- Tier 1 will comprise the State Tele MANAS cells, which includes trained counsellors and mental health specialists.
- Tier 2 will comprise specialists at District Mental Health Programme (DMHP)/Medical College resources for physical consultation and/or E-Sanjivani for audio visual consultation.
How Tele MANAS Works?
- The public can access the Tele MANAS helpline by dialling tollfree number or short code.
- This call will be an IVRS based audio calling only, with a timely auto-call back approach. Through the automated call back service, the caller will first be attended to by a trained counsellor.
- The counsellor will either provides the care need or refer the caller for specialist care.
- If the caller requires specialized care, the call will be handled by a mental health specialist (clinical psychologist, psychiatric social worker, psychiatric nurse, or a psychiatrist).
- This level of service will contain both audio as well as video-based options.
- In case the caller requires urgent in-person intervention/complex evaluations and management, they will be referred to the nearest in-person service for physical consultation and/or an audio-visual consultation with a specialist will be arranged through E-Sanjivani.
- These centres will range from Health and Wellness Centre (HWCs) to tertiary care centres as part of the DMHP.
Tele MANAS Toll Free Number
- The toll-free number for is 14416 or 1 800 891 4416
Contact Tele MANAS
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